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Frequently Asked


Questions

Payments

What should I do if I have been calling and am not getting an answer?

Leave a message with your first and last name, phone number and your reason for calling. Your call will be returned promptly.

How do I locate my pay plan number?

Your pay plan number will be on the copy of your pay plan provided on the day of court.

Can I pay online if I am behind on my payments?

Yes, if you pay all payments in arrears.

What do I do if I paid the wrong court?

Contact the payment vendor, Information Network of Arkansas.
https://ina.arkansas.gov
(501) 324-8900

What should I do if I am charged twice for a payment?

Contact the payment vendor, Information Network of Arkansas.
https://ina.arkansas.gov
(501) 324-8900

Can I pay my fee for the defensive driving school or monitoring fee for probation on-line?

No, payments for the defensive driving school and the monitoring fee must be paid at the Pulaski County District Court cashier’s office or by mail.

If you are taking the Defensive Driving School at Pulaski County District Court, the payment for your class may be made from the date you were given probation or ordered to complete the Defensive Driving School, up until two weeks prior to your scheduled class.
*If you have not paid for your class in full, you will not be able to attend. Payments may not be made the day of your scheduled class.

How much is my ticket?

If your ticket can be paid online, the amount of the fine and court costs will be visible. If you are unable to pay your ticket on-line, then you must appear in court, at which time a fine and court costs will be assessed.

Make a Payment:
https://pay.arcourts.gov/pay/

Spec. Services

What should I do if I have been calling and am not getting an answer?

Leave a message with your first and last name, phone number and your reason for calling. Your call will be returned promptly.

Can I bring proof of class completion or community service work hours to my court appearance for credit at that time?

All class completion or community service documentation MUST be turned into Special Services two weeks prior to court to receive credit on your court date.

All community service hours will be verified.

What do I do if I missed my Defensive Driving School?

Contact Special Services immediately if you missed your Defensive Driving School.
(501) 340-3836

If you missed your Defensive Driving School with Pulaski County District Court, you can still complete the class with Thompson Driving School.

Can I pay my fee for the Defensive Driving School or monitoring fee for probation on-line?

No, payments for the Defensive Driving School and the monitoring fee must be paid at the Pulaski County District Court cashier’s office or by mail.

If you are taking the Defensive Driving School at Pulaski County District Court, the payment for your class may be made from the date you were given probation or ordered to complete the Defensive Driving School, up until two weeks prior to your scheduled class.
*If you have not paid for your class in full, you will not be able to attend. Payments may not be made the day of your scheduled class.

What do I need to do if I missed my court date?

Contact our office immediately and a clerk will explain your options.
(501) 340-6824

When is my next court date?

You can find information about your next court date on CourtConnect at https://caseinfo.arcourts.gov/

 

Traffic/Criminal

When is my next court date?

You can find information about your next court date on CourtConnect at https://caseinfo.arcourts.gov/

How do I seal a case?

For instructions, and to obtain a Petition to Seal, go to www.acic.org/forms . Once you have completed your petition, it must be filed with the District Court. A copy of the completed Order to Seal should accompany the Petition to Seal. If the Petition to Seal is granted by the court, a signed Order to Seal will be forwarded to ACIC.

Pulaski County District Court Clerks’s Office is prohibited from giving legal advice.

For legal advice or assistance with your petition, refer to www.arkansasjustice.org

Do I have to come to court if I receive a subpoena?

Yes. A subpoena is an order of the court that must be obeyed.

What do I need to do if I missed my court date?

Contact our office immediately and a clerk will explain your options.
(501) 340-6824

Can I do community service instead of paying my fine?

Yes. Community service must be requested at the time fines are imposed. If granted by the court, the office of Special Services will assign and monitor all community service work.

What is “pass to file”?

When a case is “pass to file”, it is in process of being filed in Circuit Court by the prosecuting attorney’s office. Felonies and some misdemeanors are “pass to file” to Circuit Court due to District Court only handling the setting of bonds for felonies and the adjudication of misdemeanors.

Civil/Small Claims

What should I do if I have been calling and am not getting an answer?

Leave a message with your first and last name, phone number and your reason for calling. Your call will be returned promptly.

How do I know who to file my civil or small claims suit on?

Pulaski County District Court Clerks’s Office is prohibited from giving legal advice.

Review the Arkansas Judiciary Handbook for helpful information:
https://www.arcourts.gov/sites/default/file/tree/small_claims_info.pdf

How do I know what information to include in the Garnishment Form?

Pulaski County District Court Clerks’s Office is prohibited from giving legal advice.

Review the Arkansas Judiciary Handbook for helpful information:
https://www.arcourts.gov/sites/default/file/tree/small_claims_info.pdf

Do I have to come to court if I receive a subpoena or summons?

Yes. A subpoena and summons are an order of the court that must be obeyed.

Pulaski County District Court Clerks’s Office is prohibited from giving legal advice.

In a civil or small claims case, is a trial the only way to resolve my case?

No, the court offers a mediation program. If both parties agree to mediation, a licensed mediator will be assigned to make a mutually accepted recommendation to the court.

For information on mediation, contact the Civil/Small Claims Department at (501) 340-6830.

Mediation Contacts:

Elton W. Chartrand –     Phone: (501) 961-1905        Email: echartrant@aol.com

John E. Meador –           Phone: (501) 227-8327        Email: johnmeador@yahoo.com